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Privacy policy
of personal data

This privacy Policy of personal data (hereinafter – privacy Policy) applies to all information that the website Internet site FAMAGA Group, (hereinafter located at the domain name (and its subdomains), you may obtain about the User during use of the website (and its subdomains), its programmes and its products.

1. Definition of terms

1.1 The following terms are used in this privacy Policy:

1.1.1. "Site administration" (hereinafter – the Administration)-authorized employees to manage the site Internet site FAMAGA Group acting on behalf of FAMAGA Group OHG, which organize and (or) carry out the processing of personal data, as well as defines the purpose of processing personal data, the composition of personal data to be processed, the actions (operations) performed with personal data.

1.1.2. "Personal data" means any information relating to an identified or identifiable natural person (data subject), directly or indirectly.

1.1.3. "Processing of personal data" - any action (operation) or a set of actions (operations) performed with or without the use of automation tools with personal data, including collection, recording, systematization, accumulation, storage, updating, modification), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" - is a mandatory requirement for the Operator or other person having access to personal data not to allow their distribution without the consent of the subject of personal data or the presence of other legal grounds.

1.1.5. "FAMAGA Group website" is a collection of linked web pages, placed in the Internet at a unique address (URL): as well as its subdomains.

1.1.6. "Subdomains" are pages or a set of pages located on third-level domains belonging to the FAMAGA Group website, as well as other temporary pages, at the bottom of which is the contact information of the Administration

1.1.7. "User of the website Internet site FAMAGA Group" (hereinafter-the User) – a person having access to the website Internet site FAMAGA Group, via the Internet and use the information, materials and products of the website Internet site FAMAGA Group.

1.1.8. "Cookies" — a small piece of data sent by a web server and stored on the user's computer, which the web client or web browser sends each time a web server in an HTTP request when trying to open the page of the relevant site.

1.1.9. "IP address" — the unique network address of the node in the computer network through which the User accesses the

1.1.10. "Product" is a product that the User orders on the website and pays through payment systems.

2. Generalities

2.1. The use of the website of FAMAGA Group by the User constitutes acceptance of this privacy Policy and the terms and conditions for the processing of the User's personal data.

2.2. In case of disagreement with the terms of the privacy Policy, the User must cease using the website of FAMAGA Group.

2.3. This privacy Policy applies to the site Internet site FAMAGA Group. does not control and is not responsible for the websites of third parties to which the User can click on the links available on the website of the FAMAGA Group.

2.4. The administration does not verify the accuracy of the personal data provided by the user.

3. Subject of privacy policy

3.1. This privacy Policy sets out the obligations of the Administration for non-disclosure and confidentiality protection of personal data, which the User provides at the request of the Administration when registering on the website of the FAMAGA Group, when subscribing to an information e-mail newsletter or when placing an order.

3.2. Personal data permitted to be processed under this privacy Policy is provided by the User by filling in forms on the FAMAGA Group website and includes the following information:

3.2.1. surname, first name, patronymic of the User;

3.2.2. User's contact phone number;

3.2.3. e-mail address (e-mail)

3.2.4. User's place of residence (if necessary)

3.2.5. delivery address (if necessary) 3.2.6. photo (if necessary).

3.3. protects Data that is automatically transmitted when you visit pages:

  • IP address;
  • information from cookies;
  • information about the browser;
  • access time;
  • referer (address of the previous page).

3.3.1. Disabling cookies may prevent access to parts of the site that require authorization.

3.3.2. collects statistics about the IP addresses of its visitors. This information is used to prevent, detect and solve technical problems.

3.4. Any other personal information unconditioned above (history of visits, browsers used, operating system, etc.) to be a reliable storage and non-proliferation, with the exception of cases stipulated in clause 5.2. and 5.3. this privacy policy.

4. Purposes of collecting user's personal information

4.1. The administration May use the User's personal data for the purposes of:

4.1.1. Identification of the user registered on the website of FAMAGA Group website for further authorization, ordering and other actions.

4.1.2. Granting the User access to the personalized data of the FAMAGA Group website.

4.1.3. To establish feedback with the User, including sending notifications, requests concerning the use of the website of FAMAGA Group, the provision of services and the processing of requests and applications from the User.

4.1.4. Determine the location of the User to ensure security, prevent fraud.

4.1.5. Confirmation of the authenticity and completeness of the personal data provided by the User.

4.1.6. Create an account to use parts of the FAMAGA Group website if the user has consented to the creation of an account.

4.1.7. The User is notified by e-mail.

4.1.8. Providing the User with effective technical support in case of problems related to the use of the website of FAMAGA Group.

4.1.9. Providing the User with his / her consent with special offers, information on prices, newsletter and other information on behalf of the website of FAMAGA Group.

4.1.10. Implementation of advertising activities with the consent of the User.

5. Methods and terms of personal information processing

5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including in information systems of personal data with or without the use of automation tools.

5.2. The user agrees that the Administration has the right to transfer personal data to third parties, in particular, courier services, postal organizations (including electronic), telecommunication operators, solely for the purpose of fulfilling the User's order issued on the website of the FAMAGA group, including delivery of Goods, documentation or e-mail messages.

5.3. The User's personal data may be transferred to the authorized state authorities of the Russian Federation only on the grounds and in the manner prescribed by the legislation of the Russian Federation.

5.4. In case of loss or disclosure of personal data, the Administration has the right not to inform the User about the loss or disclosure of personal data.

5.5. The administration takes the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties.

5.6. The administration together with the user takes all necessary measures to prevent losses or other negative consequences caused by the loss or disclosure of personal data of the User.

6. Rights and obligations of the parties

6.1. The user has the right to:

6.1.1. To make a free decision on the provision of personal data necessary for the use of the website of the FAMAGA Group, and to give consent to their processing.

6.1.2. To update the information provided about personal data in the event of changes to this information.

6.1.3. The user has the right to receive from the Administration information concerning the processing of his / her personal data, if such right is not limited in accordance with Federal laws. The user has the right to demand from the Administration clarification of his personal data, their blocking or destruction if the personal data are incomplete, outdated, inaccurate, illegally obtained or are not necessary for the stated purpose of processing, as well as to take legal measures to protect their rights.

6.2. Administration owes it:

6.2.1. Use the information received only for the purposes specified in paragraph 4 of this privacy Policy.

6.2.2. To ensure that confidential information is kept secret, not to disclose it without the prior written permission of the User, and not to sell, exchange, publish, or disclose in any other way transferred personal data of the User, with the exception of paragraphs 5.2 and 5.3. this privacy policy.

6.2.3. Take precautions to protect the confidentiality of the User's personal data according to the procedure normally used to protect this type of information in the existing business turnover.

6.2.4. To block the personal data relating to the relevant user from the moment of the user's application or request, or his legal representative or the authorized body for the protection of the rights of subjects of personal data for the period of verification, in the event of detection of false personal data or illegal actions.

7. Responsibility of parties

7.1. The administration, which has not fulfilled its obligations, shall be liable for the losses incurred by the User in connection with the misuse of personal data, in accordance with the legislation of the Russian Federation, except for the cases provided for in paragraph 5.2., 5.3. and 7.2. this privacy policy.

7.2. In case of loss or disclosure of Confidential information, the Administration is not responsible if this confidential information:

7.2.1. Became public before her loss or disclosure.

7.2.2. It was obtained from a third party prior to receipt by the administration of the Resource.

7.2.3. Was disclosed with the consent of the User.

7.3. The user is fully responsible for compliance with the requirements of the legislation of the Russian Federation, including the laws on advertising, protection of copyright and related rights, protection of trademarks and service marks, but not limited to, including full responsibility for the content and form of materials.

7.4. The user acknowledges that any information (including but not limited to: data files, texts, etc.) to which he or she may have access as part of the FAMAGA Group website is the responsibility of the provider of such information.

7.5. The user agrees that the information provided to him as part of a website Internet site FAMAGA Group may be subject to intellectual property rights, which are protected and belong to other Users, partners or advertisers who place such information on the website Internet site FAMAGA Group. The user may not modify, rent, lease, loan, sell, distribute or create derivative works based on such Content (in whole or in part) unless such actions have been expressly authorized in writing by the owners of such Content in accordance with the terms of a separate agreement.

7.6. The ratio of text materials (articles, publications available in the public domain on the website Internet site FAMAGA Group) allowed their distribution provided that is referenced in

7.7. The administration shall not be liable to the User for any loss or damage suffered by the User as a result of the deletion, failure or inability to save any Content and other communication data contained on the website of the FAMAGA Group or transmitted through it.

7.8. The administration is not responsible for any direct or indirect losses caused by: the use of or inability to use the site or individual services; unauthorized access to the User's communications; statements or conduct of any third party on the site.

7.9. The administration is not responsible for any information posted by the user on the website of FAMAGA Group, including but not limited to: information protected by copyright, without the Express consent of the copyright owner.

8. Dispute resolution

8.1. Before applying to the court for disputes arising from the relationship between the User and the Administration, it is mandatory to submit a claim (a written proposal or proposals in electronic form for the voluntary settlement of the dispute).

8.2. The recipient of the claim within 30 calendar days from the date of receipt of the claim, in writing or electronically notifies the claimant of the results of the claim.

8.3. If no agreement is reached, the dispute will be referred to the Arbitration court of Moscow.

8.4. The current legislation of the Russian Federation applies to this privacy Policy and the relationship between the User and the Administration.

9. Additional condition

9.1. The administration has the right to make changes to this privacy Policy without the consent of the user.

9.2. The new privacy Policy comes into force from the moment of its posting on the website of FAMAGA Group, unless otherwise provided by the new edition of the privacy Policy.

9.3. All suggestions or questions about this privacy Policy should contact:

9.4. The current privacy policy is posted on the page

Updated at: 11 August 2017
Berlin, FAMAGA Group OHG VAT ID DE268455112
DUNS Nummer 342221557
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